Privacy Policy
This Privacy Policy outlines how Zontrivio Pty Ltd ("Zontrivio", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access our website or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and transparency.
1. Information We Collect
We may collect personal data when you:
- Purchase a product or service
- Sign up for our newsletter or offers
- Contact customer support
- Browse our website
- Participate in surveys or promotions
The types of personal information collected may include your name, email address, postal address, telephone number, order history, payment details (processed securely via third-party gateways), IP address, browser type, and user behavior on our website.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process your orders and deliver products
- To manage your account
- To respond to inquiries and provide customer support
- To send you updates, offers, or promotional materials (with your consent)
- To improve the functionality and content of our website
- To comply with applicable legal requirements
3. Disclosure of Information
We may share your information with trusted service providers that assist us in operating our website, fulfilling orders, or providing customer service. These providers are bound by confidentiality obligations. Zontrivio does not sell or lease your personal data to third parties.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. This includes physical, technical, and administrative safeguards. However, no system can be guaranteed 100% secure, and we cannot be held responsible for unauthorized access that is beyond our control.
5. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent at any time
- Object to data processing in certain situations
To exercise these rights, please contact us at support@zontrivio.com.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described above or as required by law.
7. Changes to This Policy
Zontrivio may update this Privacy Policy from time to time. We recommend reviewing this page periodically to stay informed of any changes.
Contact
Zontrivio Pty Ltd
Suite 2, Level 3, 104 Bathurst Street
Sydney NSW 2000, Australia
support@zontrivio.com
+61 2 8197 1149
